Shipping policy

At MPD Instruments, we strive to ensure your orders are delivered safely, accurately, and on time. All products are carefully inspected, securely packaged, and shipped using trusted carriers to maintain quality throughout transit.

Processing Time:

Orders are typically processed within 2–5 business days after payment confirmation. Custom or bulk orders may require additional processing time, and we’ll notify you of any expected delays.

Shipping Methods:

We offer both standard and expedited shipping options based on your location and order size. Shipping costs are calculated at checkout and may vary depending on destination and product weight.

Delivery Time:

Domestic deliveries usually arrive within 5–10 business days, while international deliveries may take 10–20 business days, depending on customs and regional carrier efficiency.

Order Tracking:

Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery status in real time.

Damaged or Missing Items:

If your order arrives damaged or incomplete, please contact us within 7 days of delivery. Our team will promptly assist with replacements or claim processing with the carrier.

International Shipping:

We proudly ship worldwide. Please note that customs duties, taxes, or import fees (if applicable) are the responsibility of the recipient.